This place is seriously a joke. They can't be trusted . The guy Alex is creepy. What a mistake it was taking both my new range rovers here . The first one had a minor dent from a door , he gave me an estimate and I agreed . I spoke to him 3 times before my truck was done right before I went to pick up he tells me that O by the way the part was more money then I thought I owe a higher amount . I asked why didn't you mention this in the 3 conversations we had prior, he said he forgot.My other new Range Rover had a rock scratch on the hood , he had for 2 weeks it was done 3 days ago and will not release it until he sees a copy of a drafted check from the insurance ???Really. My insurance approved and now you want a copy of a drafted check or hold my car hostage . Aren't you in the insurance claim Business ? Do you normally wait on checks from insurance . I've had many cars fixed I've never heard asking for a copy of a drafted check before . Obviously there's an agreement with the insurance company already. Trying to get a copy of a drafted check in a insurance company in a dept that no one knows where it is , is probably just a tactic to charge extra storage fees for the car . Really ???
Fix Auto was one of my options from my insurance company. Everything with them went smoothly. They ladies were very knowledgeable as well as helpful. I took my car in on a Wednesday and they had it ready to go the following Tuesday. They even detailed it and filled up my tires.Amazing!
Helpful staff
This shop is awesome.
Fix Auto Long Beach is an Australian Car Repair based in Long Beach, New South Wales. Fix Auto Long Beach is located at 1381 Obispo Ave, Long Beach, CA 90804, USA, Long Beach, New South Wales 90804, Australia.
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