Great to deal with. I live 3 hours away and they made the purchase process super fast and easy. Thomas, Salem, and Vince were all honest and professional to work with. Thanks again guys, I love the truck!
Traveled from the Valley to Caruso Ford in Long Beach. Definitely worth the drive. Great car purchasing experience. From the sales staff, manger,and financial department. Marco, Kent and Vince were all exceptional.
I have actually had multiple horrible experiences at this dealership. I have felt many times that they have disregarding the importance of a professional and careful service because I am a young woman. My first servicing at this dealership my car was dropped off early in the morning and left for around six hours and never serviced at all. I had an important meeting to drive to and I had wasted all day just to not be serviced at all. Fast forward to last year I was unfortunately in an accident and I was told my car would take three weeks to fix it ended up taking eight weeks but nobody ever told me that so they told me, next week or tomorrow for five extra weeks. They also lied on the paperwork and charged my insurance for an oil change which they didnt complete because about two weeks later my car alerted me that my oil needed changing. At this oil change my tire was incorrectly put on and my car was constantly shaking until I finally had time to bring it back. This last weekend I went back and they once again put my tire on incorrectly. If I drove more than 10 mph on that tire it would have flown out and and who knows what would have happened to me and fellow drivers. I dont know why I have continued returning there. It is just easy because everyone in my family goes but, this absolutely ridiculous. We will all be looking into new service centers.
I've been getting my car serviced at Caruso Ford for over a year (it's where I bought it as well) and I've been very happy with their service department. They always take time to do a thorough overview and provide me with easy to understand documentation after they have worked on my car. I take it in for routine maintenance, and every time I do, they even offer to wash the car for me, which is much appreciated.
Great customer service when looking to purchase a car. No pressure and made the car buying process an easy and smooth one. Thank you to Mario and Matt for working with us and being so patient while I waited to hear back from my credit union. I will definitely be coming back to purchase my next car with them and I would recommend them to all my friends and family. Thank you Caruso Ford I love my Jeep Grand Cherokee!!
Caruso Ford Lincoln is an Australian Car Dealer based in Long Beach, New South Wales. Caruso Ford Lincoln is located at 3500 Cherry Ave, Long Beach, CA 90807, USA, Long Beach, New South Wales 90807, Australia.
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